New York Interactive Media Policies

Rescheduling, Substitution and Cancellation Policy:

• No charge for substituting students at any time.
• No charge to reschedule or cancel before 5 business days of class.
• There is a $25 rescheduling, cancellation or retake rescheduling fee within 3-5 business days from the start of class.
• No refund or rescheduling permitted within 2 business days of start of class.
• No refund given for cancellations or "no-shows" within 2 business days from the start of class.
• If a retake is cancelled within 2 business days from the start of class, another retake may not be scheduled.

**Note: Business days are Monday through Friday, 10am-5pm (excluding national holidays). Anything received after 5pm will be regarded as received at the start of the next business day.

Rescheduling and cancellations must be sent to arlene@newyorkinteractivemedia.com or fax 1.718.770.7696.

Privacy Policies

• We do not sell or give away any of your information to any third parties.
• Your emails and phone numbers are only used in relation to training correspondence.
• You may receive follow up emails if communication is lost.